September 07, 2004

The Advantage of Travel Agents

We got a call from my brother Brad and his family who were taking an extended cruise in the Carribbean. They disembarked in Tampa and are all set to go for their flight home. I tell you, it's a really nice thing to have a travel agent in the family. Mom was able to rebook their flights (they had originally planned on leaving from Orlando) and while the rest of the cruise passengers had to struggle to find spaces on crowded flights home, they didn't have to worry.

I've done this several times before, when I lived in the Midwest and came home for holidays. My flight would be cancelled and all of the passengers were herded en masse to the ticket counter to fight for seats on other flights. But for me, I'd call Mom as soon as the flight was cancelled and she'd rebook me from work. So I'd wait in the hours long lines and get up to the counter where the agent would say "I'm sorry, all of the flights are full...oh look, here you are in the computer!"

There are definitely perks to using a travel agent. While Kevin and I book most of our trips ourselves on the web, I still recommend travel agents to my friends. And here's a secret hint--if you're ever cancelled or unduly delayed, call your agent right away before you get in line. You just may get a flight when everyone else has to stay the night.

Posted by Shelby at September 7, 2004 02:10 PM

Thanks for the nice note of confidence.
Mom :-)

Posted by: Shirley at September 7, 2004 04:24 PM

I've often thought that the easiest thing to do in a travel emergency is to call Shelby's mom!

Posted by: Mary at September 8, 2004 05:22 AM

Shelb -- you took the words right out of my mouth!!! Cheers to Shirl!!!

Posted by: Katrina at September 8, 2004 08:47 PM
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